We are a team of dedicated care experts committed to helping you navigate an often challenging and difficult care journey.
Finding, and paying for, care is a deeply personal experience -- everyone's needs are different. Our friendly and helpful Care Concierge team aim to understand your specific situation and requirements, and help you work out what your options are.
Your employer has made our Research tier available to you at no cost, so that you can benefit from extensive access to our care experts.
If you need additional support, our Liaison service can work on your behalf to negotiate care rates and act as your advocate in meetings with social care professionals.
Our Care Concierge tiers
"I spoke to the most amazing woman. She was an absolute lifesaver. She gave me some options to think about, including other people I could talk to and where we could access emergency funding.
"I can't speak highly enough of the Care Concierge service - I don't know what we would have done without them!"
How can we help?
When it comes to arranging care for a loved one, we know that it can be tough to understand the different options and make a decision. We're here to help you in whatever way works for you.
Freephone 0808 189 3195
Monday to Friday 9am – 5pm
We may monitor and record calls
It’s your responsibility to choose a suitable care provider. We are not responsible for providing any care or assessing clinical needs. We don’t guarantee any specific care provider’s information or service. You should not engage any care provider if you have any doubts or concerns about them. We are not part of any contract between you and your care provider.